DELIVERY

1-3 working days inside the UK  (Royal Mail)

1-5 working days inside the EU (Fedex)

1-5 working days outside the EU (DHL)

 

 

CONTACT

If you are emailing with a query about an order please reach us at help@unknownlondon.com or using the form below.

For Press and Styling enquiries please contact zac@unknownlondon.com
For Stockists enquiries please contact joe@unknownlondon.com

​For anything else contact info@unknownlondon.com

Please allow up to 24 hours for a response to your inquiry.

 

SHIPPING CUSTOMS TERMS

Please note that all orders are shipped under Delivered at Place (DAP) terms. This means that while we handle the shipping to your specified destination, the recipient is responsible for any additional destination charges that may apply, unless otherwise stated.

These charges may include, but are not limited to, customs fees, duties, and taxes as determined by your local customs authority. The exact charges depend on the destination country's regulations and are the responsibility of the customer/consumer.

We recommend checking with your local customs office for more information on potential charges before placing your order.

If you have any questions about shipping terms, please contact our customer support team for further assistance.